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Your Web Site
with 37 actionable metrics

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A few comments:

"He determined that we have a challenge tracking populations with such a large site (over 1 million pages) and recommended steps to take to unify data collection. He made concrete suggestions that we can use immediately."

-Joseph Karr O'Conner
California State University Northridge

"Tom has shown me that his dedication to his client’s success is his highest concern.  He has gotten to understand our market, our clients and most importantly, our business."

-Carl Izumi
Hawaii Meg-Cor. Inc.

"Tom did a terrific job of diving in to the project and working with us to help us meet our needs on the project. He also went out of his way to make himself available and to go the extra mile."

-Jayme Burke
KQED Arts

 

Achieve Measured Success


Each day visitors to your site leave a trail of evidence demonstrating who they are, what they want, how effective your advertising is and how potent your message is. Web analytics extracts meaning from this evidence as the basis for improving your results; improvement defined by how well your site achieves your business goals.


Your web site success is not measured by how many visitors come to your site, page views or which pages are popular.
Success is measured by setting your business goals, determining what which statistics reveal movement towards those goals and making changes based on that knowledge.

Choose Your Numbers
The first step toward success with analytics is choosing which business goals are critical succeed and define what numbers will be predictive in achieving success. These are generally referred to as Key Performance Indicators (KPIs). Once identified, we can build a model for gathering the data that will tell us how our numbers are doing.

Move the Numbers
We all know you can’t keep doing the same thing and expect a different outcome. Metrics Centered Marketing uses data as a guide and decades of direct marketing experience to select what to change and how to change it. We then run experiments to test our changes before committing to full deployment.
This process (Data-Driven Iterative Development) extends the ideal of continual improvement to:

In fact, however we define success, analytics and Metrics Centered Marketing is the most reliable way to achieve a return on your marketing investment.

Reports won't move your numbers
Lots of data and charts won't help your increase your return unless you apply rigorous analysis on them, analysis based on applied research, effective modeling and marketing experience. Synthesis: MCM goes beyond data and reports, providing actionable recommendations based on insights drawn from your data and knowledge of what's working in internet marketing.

 


Established 1992

Interactive Design Association Internetmarketing Association Web Analytics Association  Postal Customers Council  Internet Merchants Association

Synthesis Marketing Communications Management
5311 Whitney Blvd. Rocklin, CA 95677
Ph: 916.300.5995 Fx: 916.630.5562  Em: inform@s-mcm.com

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